We pride ourselves not only on quality and support but also on efficiency. Our lead time is the fastest in the industry. Your custom-branded products will ship to your door in about 14 business days. This time may vary depending on your artwork, order size, and proofing process. At this time, we only ship orders in the United States.
Category: About Your Order Account
What is your payment, refund and return policy?
We accept Visa, Mastercard, Discover, American Express and Paypal. We have the most up-to-date security systems for handling online payments.
If your item or items have been damaged during shipping, we will gladly issue a refund for your order or resend your products. Email a photo of your damaged products with your Order # as the subject to hello@onoxa.com. To learn more about our returns policy, click here.
How do I create my account or reset my password?
To purchase from us, you must create an account first. Click here to easily sign up.
Click here to reset your password. A temporary password will be sent to your inbox (check your junk or spam folder if you don’t see it right away).
To change your password, visit your Account Details section of your account. Enter your current password, then enter your new password and re-enter to confirm. Click the Save Changes before leaving the page.