Are your product formulas vegan, natural, etc?

Our chemists leverage science, expertise and nature to deliver the most potent formulations in the skin care and beauty industry. Comprised of the highest quality ingredients sourced from around the world, our clinical-grade formulas are safe and effective.

Our skin care products are paraben-free, sulfate-free, silicone-free, talc-free, cruelty-free and vegan. Our products are made with natural and organic ingredients, however, are not certified all-natural or organic.

What packaging options do you offer?

High-End & Hemp Beauty
Choose between: Clear with White Tops or Amber with Black Tops.Our skin care bottles are clear or frosted amber glass.Our face wash and hair care are in recyclable plastic.

Value Beauty
Clear plastic with Silver & White Tops. Our applicator products are Frosted Clear.

Supplements
White and Black Plastic Bottles

How do I price my products?

Pricing is a brand choice. As the manufacturer, we do not provide individual product pricing for the retailer. Although you are selling the same formula, you might be selling to different target audiences.

You should determine what is the best strategy to make the best profit margin. Learn more about our strategy for pricing your products for profitability here.

Our products are high-end, USA-made and should be priced accordingly. Here are some suggestions:

Face & Eye Serums: $35 – $85
Creams & Moisturizers: $40 – $90
Masks & Scrubs: $45 – $90
Cleansers: $30 – $60
Lip Products: $30 – $40
Lash Serum: $40 – $60
Hemp Products: $40 – $60

Are your products FDA approved? Can I sell on Amazon?

Cosmetics are not registered with the FDA, but the FDA regulates cosmetics and their labeling. Claims that intended to affect/change structure of skin, hair or body are considered drug claims by the FDA. Any product with these claims will be considered not-approved drugs, and selling not approved drugs is illegal.

Yes, you can sell on Amazon. They will ask for this documentation. We have Certificate of Analysis (CoA) documents for your products that we can provide. Onoxa offers FBA prep services where we can ship directly to Amazon’s various distribution centers. The charge for the extra labeling requirements is $35/hour billed in 15-minute increments.

Do I need product insurance?

You do not need to obtain product insurance. If there is ever a liability claim or other legal dispute regarding the product’s formula, you may disclose that Onoxa is the manufacturer of your products. Our insurance covers cases of a lawsuit regarding our products. If we produce a product that causes an issue with one of your customers, our insurance will cover our end if we’re named in the lawsuit.

We do recommend our customers obtain their own business insurance to protect them against any legal matters for their business.

Any ingredients that may cause a reaction to my or my clients’ skin?

Retinol / Retinyl Palmitate ( Vitamin A ) – To prevent irritation do not combine with Salicylic Acid, Vitamin C, or use during the day. People with sensitive skin should take caution when trying out products with Vitamin A, such as our Wrinkle Recovery Serum or Restore Cream.  Avoid usage when pregnant or nursing, and always contact your physician should you have any questions. 

 

Salicylic Acid – To prevent irritation do not combine with Retinol / Retinyl Palmitate, such as our Spot Cream. Avoid usage when pregnant or nursing, and always contact your physician should you have any questions.

If irritation occurs, what might be the reason and how should I handle my customers’ complaints?

We have product insurance in case there is a problem with the formula, and always 

check on the following with your clients.

 

Combining – Using improper products together may cause irritation or breakouts, 

for example, Vitamin A and Vitamin C.

 

Diet – Too much sugar, gluten, and dairy may cause breakouts or flare-ups within the skin.

 

Too Many Products – Incorporating too many new products in a routine should not be encouraged, instead, try utilizing one new product each month to stay on top of any irritation. Give your skin’s cell turnover a proper full cycle to adapt.

 

Allergy – Unknown allergy within ingredients. Always patch test products before use and check each INCI List on each individual product page on our site or found listed on all bottles/jars. If burning or itching occurs, stop usage. Slight tingling is normal for some ingredients.

 

Application – When and how formulas are applied make all the difference, such as not rinsing off a cleanser fully or using a Vitamin A during the day. Always check with your clients on how they apply, and in what particular order.

What information required on the label? What is compliance?

We go to the highest measures to ensure your products and their labels meet all FDA requirements and regulations. Our industry-leading quality and compliance team protects you.

When it comes to the label or product descriptions, we (Onoxa or our customers) cannot claim that the product/formula makes a physical change to the skin, hair or body or affects the structure or function of skin, hair or body (this would be a drug claim). We can only claim that it changes the appearance of the skin and that products are for cleansing, beautifying, promoting attractiveness, or altering the appearance (since these are cosmetic claims).

Our label requirements:
◇ Product Name
◇ Fill Quantity
◇ Directions
◇ Cautions
◇ Distribution Information
◇ Company or Personal Name
◇ City, State & Zip
◇ Email, Website or Phone #
◇ Ingredients (if not listed on your outer boxing or website)

All labels must be printed in English. This is due to ensure label compliance for the USA. We do not comply our labels for other countries or languages.

What design options do you offer?

At Onoxa, we know everyone creates in different ways. That’s why we accept a variety of file formats: For logos, we recommend .PNGs with transparent backgrounds, but we also accept .JPEGs and .SVGs. For images, please send us high resolution images.

For completed label designs, please send us .PDFs with any fonts used on your labels and embed any images. We also accept packaged .Ai files. (If using any Adobe programs, do not outline paragraphed text.)