What information is required on the label?

We go to the greatest length to ensure your products and brand labels meet all FDA requirements and regulations. Our industry-leading quality and compliance team protects you.
When it comes to the label or product descriptions, we (Onoxa or our customers) cannot claim that the product/formula makes a physical change to the skin, hair or body or affects the structure or function of skin, hair or body (this would be a drug claim). We can only claim that the products are for cleansing, beautifying, promoting attractiveness, or altering the appearance (since these are cosmetic claims).

Our label requirements:
◇ Product Name
◇ Fill Quantity
◇ Directions
◇ Cautions
◇ Distribution Information
◇ Company or Personal Name
◇ City, State & Zip
◇ Email, Website or Phone #
◇ Ingredients

All labels must be printed in English. This is due to ensure label compliance for the USA. We do not comply our labels for other countries or languages.

What art-files are needed for label design?

At Onoxa, we know everyone creates in different ways. Therefore, we gladly accommodate a range of file formats to suit your needs.
For logos, we suggest using .PNG files with transparent backgrounds, although we also accept .JPEG and .SVG formats.
When it comes to images, please provide us with high-resolution files for the best results.
For finalized label designs, please send us .PDF files that include any fonts used in your labels and ensure that any images are embedded. Additionally, we accept packaged .Ai files. If you are utilizing Adobe programs, please refrain from outlining any text to maintain its editable format.

How can I design my own labels?

If you’re interested in designing your own labels for your brand, we provide convenient Label Templates for our products. Simply download the templates and carefully review the instructions provided on the first page. For optimal results, we recommend utilizing Adobe Illustrator for the design process. When submitting your final label design, please ensure that the text is not outlined and save it as a .PDF file.
When it comes to your logo, kindly provide it in .PNG or .JPEG format. If you have a Photoshop file, you can send it to us via email.
For Art Files, we require an editable .PDF or the original files in formats such as Adobe InDesign (.indd) or Illustrator (.AI). These files can also be sent to us via email.
To ensure the best outcome, please make sure to keep all text within the blue line and all critical design elements within the black line provided in the template. This will ensure that these components are within the safe area for printing.
No bleed is necessary when creating your own label design, as we will handle the bleeding process during the post-order stage before sending your artwork to print.
If you have any questions or need assistance during the design process, our creative team is here to help. Feel free to reach out to them at artwork@onoxa.com.

How does the label design proofing process work?

○ Shortly after placing an order for wholesale products, you can expect to receive an email from PageProof, our platform for label design review. Within this email, you will find instructions on how to review and provide feedback on your brand label design.
For all custom-branded orders, we offer three rounds of proofs completely FREE of charge. This allows you to make any necessary edits and ensure your brand label design meets your expectations.
To assist you in navigating the PageProof platform, we have prepared tutorials for both desktop and mobile users. You can access the desktop tutorial here and the mobile tutorial here, providing you with step-by-step guidance on utilizing the platform effectively.

○ It’s important to bear in mind that the proofs are not shown in print ready resolution. Logos and other design elements may appear fuzzy in the proofs but will look clear once the label is printed. There also may be slight variations between the colors displayed in digital proofs and the actual printed labels. This discrepancy arises from the differences in color rendering between screen monitors and printed materials. Printed labels may appear slightly darker due to the characteristics of inked paper compared to the brightness of an illuminated screen. Rest assured that our team is dedicated to ensuring your labels are printed as accurately as possible, aligning with your approved proofs. Please note that using multiple screens may also lead to variations in the appearance of label colors.

How does the print process work?

Once your brand label designs have been approved by our compliance team one last time, we will send them off to our in-house print team. Utilizing state-of-the-art laser printers, we will print your labels on premium satin or matte label materials. Once the printing process is complete and the labels have dried, our dedicated fulfillment team will carefully retrieve your packaged products and proceed to label them with your branded printed labels.

To maintain optimal hygiene and cleanliness, each product will be protected by a plastic sleeve. This additional measure ensures that your final products are thoroughly sanitized and safeguarded during the packing and shipping process.