What information required on the label? What is compliance?

We go to the highest measures to ensure your products and their labels meet all FDA requirements and regulations. Our industry-leading quality and compliance team protects you.

When it comes to the label or product descriptions, we (Onoxa or our customers) cannot claim that the product/formula makes a physical change to the skin, hair or body or affects the structure or function of skin, hair or body (this would be a drug claim). We can only claim that it changes the appearance of the skin and that products are for cleansing, beautifying, promoting attractiveness, or altering the appearance (since these are cosmetic claims).

Our label requirements:
◇ Product Name
◇ Fill Quantity
◇ Directions
◇ Cautions
◇ Distribution Information
◇ Company or Personal Name
◇ City, State & Zip
◇ Email, Website or Phone #
◇ Ingredients (if not listed on your outer boxing or website)

All labels must be printed in English. This is due to ensure label compliance for the USA. We do not comply our labels for other countries or languages.

What design options do you offer?

At Onoxa, we know everyone creates in different ways. That’s why we accept a variety of file formats: For logos, we recommend .PNGs with transparent backgrounds, but we also accept .JPEGs and .SVGs. For images, please send us high resolution images.

For completed label designs, please send us .PDFs with any fonts used on your labels and embed any images. We also accept packaged .Ai files. (If using any Adobe programs, do not outline paragraphed text.)

What art-files create the best label design?

At Onoxa, we know everyone creates in different ways. That’s why we accept a variety of file formats: For logos, we recommend .PNGs with transparent backgrounds, but we also accept .JPEGs and .SVGs.
For images, please send us high resolution images. For completed label designs, please send us .PDFs with any fonts used on your labels and embed any images. We also accept packaged .Ai files. (If using any Adobe programs, do not outline paragraphed text.)

How can I design my own labels without Onoxa’s designers help?

Want to create your own labels for your brand? Download our Label Templates for our products and thoroughly read the instructions on the first page. We recommend using Adobe Photoshop or Illustrator. We accept .PDFs without outlined text for your final label design.

For logo – we need a PNG, JPEG (or Photoshop file sent by email).

For Art Files – We need an editable PDF (or Adobe Indesign File (.indd), Illustrator File (.AI), Photoshop file (.PSD) sent by email).

Be sure to keep all text and critical design elements within the dashed lines. This will ensure these components are within the safe area for printing.

No bleed is necessary when creating your own label design. We will add the bleed in the post-order process before sending your artwork to print.

Have questions when designing these? Reach out to our design team at artwork@onoxa.com.

How does the label design proofing process work?

Within a few days of ordering a custom-branded sample kit or wholesale products, you will receive an emails from PageProof for you to review your label design.

All custom-branded orders receive 3 free rounds of proofs to provide edits.

You can read our tutorial on how to use Pageproof for desktop here and for mobile here.

Please note: Digital proof colors and actual printed colors may vary. This is due to screen monitors displaying colors differently than in person. Printed labels may appear darker due to inked paper versus a bright, illuminated screen. Our team ensures your labels will print as accurate as possible to your proofs. Using multiple screens may also vary the appearance of the label colors.

How does the print process work?

Once you approve your label designs, we will send your designs off to our in-house print team. Your labels will be printed using top-of-the-line laser printers on satin, matte labels. Once your labels have printed and dried, our fulfillment team will then pull and label your products. All products will have a plastic sleeve around the final product to ensure sanitization.

Can I include metallic foil on my labels?

Yes, foil is available for wholesale orders. Choose from gold, silver, blue or red metallic foil. Please specify which areas you’d like to be foiled on your labels in your Design Form.

Foil is not currently available for Sample Kit orders